Upword Resume Privacy Policy

Privacy Policy

Last updated: Dec 14, 2022 6:09 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://upwordresume.com/ Website (the “Website”) operated by RedRocketResume LLC dba Upword Resume, a Limited Liability Company formed in Utah, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information – Name

Identifying information – Billing address

Identifying information – Phone number

Identifying information – IP address

Identifying information – Email address

With whom we share your personal information

We do not share your personal information with any third parties.

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Having comprehensive security policies and procedures;
  • Screening all employees with access to personal information;
  • Training our employees;
  • Requiring our employees to sign confidentiality agreements;
  • Encrypting laptops, usbs and other portable media;
  • Maintaining up-to-date software and safeguards.

Sale of your information

We do not sell your personal information. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyzing our Website traffic;
  • Analyzing your interactions with advertisements;
  • Identifying if you are signed in to the Website;
  • Testing content on the Website;
  • Storing information about your preferences;
  • Recognizing when you return to the Website.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via email.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we no longer need the information to contact you.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may receive marketing information from us via text or SMS if you have opted in. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at angela@redrocketresume.com.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

The right to access the personal information that we have collected about you.

The right to know whether your personal information is sold or disclosed and to whom.

The right to say no to the sale of your personal information.

The right to request that we delete all or some of the personal information that we have collected on you.

The right to equal service and price, even if you exercise your privacy rights.

The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).

The right to request that we amend any of the information that we have collected about you.

The right to withdraw your consent to the processing of your data.

The right to request that we restrict the processing of your data.

The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

The right to stop receiving unwanted direct marketing.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;
  • Phone number;
  • Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

  • Valid power of attorney;
  • The requester’s valid government-issued ID;
  • The authorized agent’s valid government ID.

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Angela Ashurst-McGee
8016619366
angela@upwordresume.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in Utah.

Do Not Track

Do Not Track is a preference you can set on your web browser to inform websites that you do not want to be tracked. We support Do Not Track (“DNT”). You can either enable or disable DNT by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at angela@redrocketresume.com.